1. Introduction
Stackshorizon ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, marketplace, and related services (the "Services").
By using the Services, you agree to this policy. If you do not agree, please do not use the Services. For terms of use, see our Terms of Service.
2. Information we collect
You provide directly: such as name, email address, account credentials, billing or payment-related information processed by our payment providers, messages you send through forms or support, and newsletter sign-ups.
Automatically: such as device type, browser, general location (e.g. region from IP), pages viewed, referring URLs, and timestamps. We may use cookies and similar technologies as described below.
From third parties: such as authentication or payment partners, where you choose to use those features.
3. How we use information
We use information to:
- Provide, operate, and improve the Services;
- Process purchases, downloads, and account requests;
- Send transactional messages (e.g. order or account notices);
- Send marketing communications when you opt in (e.g. newsletter);
- Detect fraud, abuse, and security issues;
- Comply with legal obligations and enforce our terms.
4. Legal bases (where applicable)
If you are in the European Economic Area, UK, or similar regions, we rely on bases such as: contract (providing the Services you request), legitimate interests (security, analytics, improving the product), consent (e.g. marketing emails), and legal obligation.
5. Sharing of information
We may share information with:
- Service providers who assist with hosting, analytics, email delivery, payments, and customer support, bound by confidentiality and processing agreements;
- Professional advisors where required (e.g. lawyers, auditors);
- Authorities when required by law or to protect rights, safety, and security.
We do not sell your personal information for money as traditionally defined in many jurisdictions.
6. Cookies and similar technologies
We use cookies and similar tools to remember preferences, understand usage, and improve the Services. You can control cookies through your browser settings; disabling some cookies may limit certain features.
7. Data retention
We retain information for as long as needed to provide the Services, comply with law, resolve disputes, and enforce agreements. Retention periods vary by data type and context.
8. Security
We implement reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or export your personal data, object to or restrict certain processing, withdraw consent where processing is consent-based, and lodge a complaint with a supervisory authority. To exercise rights, contact us at stackshorizon@gmail.com. Newsletter subscribers can use the unsubscribe link in any marketing email.
10. Children
The Services are not directed at children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have, contact us and we will take appropriate steps.
11. International transfers
We may process information in countries other than where you live. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.
12. Changes to this policy
We may update this Privacy Policy periodically. We will post the updated version on this page and adjust the "Last updated" date. For material changes, we may provide additional notice (e.g. email or banner) where appropriate.
13. Contact
For privacy-related questions or requests, contact us at stackshorizon@gmail.com or through our contact page.
